Products & Services
 
 
 
Products

APD Technologies Inc. offers a specialized helpdesk product. This product is custom tailored to the client and their business needs. The helpdesk application J is a distributed web based helpdesk system that can process a large volume of help requests. The Enterprise Helpdesk Web (EHW) system offers group based user control system for easy management of a large number of users as well as an effective authentication and privileging system.

The APD Technologies Inc. helpdesk product ties easily into many types of systems to allow for increased advantage of system integration. Options such as XML RPC is also available for reporting and data collection services. The helpdesk product ties in well with several of our consulting services as well as what makes up your business's infrastructure. Our helpdesk product can also be customized to fit within an existing portal at your company or APDTech can design and integrate our heldpesk services with a portal we design for you.

The helpdesk system is already used by a Fortune 500 corporation in 26+ countries, and 35+ sites around the world to track requests from over 3,000 staff members who utilize the EHW system. This proven helpdesk system has helped this company reduce operating costs and optimize its business processees.


Services

At APDTech, we aim to give you the best consultation services possible. APD Technologies Inc. focuses in several areas of consultation. APDTech forms strategic partnerships with our clients to design, implement and streamline any technologies both business and at a technical level. Whether you need one professional or a full team, APD Technologies is positioned to respond quickly with highly skilled technology professionals.

APD Technologies Inc. focuses on several categories of your business. At APDTech, we bring complex functionality and usability to a business website using a team with business insight, technical expertise, methods, tools and lots of experience. As well, APD Technologies can assist our clients in achieving a better competitive advantage by optimizing their networks and systems with our infrastructure consulting services. Our consulting team can help our clients improve infrastructure that will lead to faster information processing, increased collaboration, enhanced comminication, improved security, higher productivity, better system maintenance and operation as well as reduced operating costs. APDTech can also assist with deploying a large scale complex network management system which can be tied into your company's specific busisness needs.



 

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